Fantasy Island Floral Hawaiian Coconut Joe's Hat

Thank you for your purchase! We hope you are happy with your item. However, if you are not completely satisified with your purchase for any reason, you may return it to us for an exchange only. Please see below for more details on our return policy.

RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

RETURN PROCESS
To return an item, please email customer service at coconutjoestobermory@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Coconut Joe's
Attn: Returns
RMA #
PO Box 311
Tobermory, Ontario N0H 2R0
Canada

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

EXCEPTIONS
For defective or damaged products, please contact us at coconutjoestobermory@gmail.com to arrange a refund or exchange.

Please Note: Sale items are FINAL SALE and cannot be returned.

QUESTIONS
If you have any questions concerning our return policy, please contact us at: coconutjoestobermory@gmail.com

All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping is calculated at a flat rate for Canada. For all other International Orders, please send an email to coconutjoestobermory@gmail.com for a shipping estimate before placing your order.